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Singular Support USA

  • Total activity 251
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Activity overview

Latest activity by Singular Support USA
  • Singular Support USA created an article,

    How do I upgrade or change a Widget Version?

    1. GLOSSARY & FAQ
    2. QUESTIONS & ANSWERS

    Upgrading or changing Widget versions is managed in the Widget ID Menu.

    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA created an article,

    What can I expect in Singular with a poor internet connection?

    1. GLOSSARY & FAQ
    2. QUESTIONS & ANSWERS

    Singular is completely cloud-based. As with all other cloud-based platforms, a poor internet connection could cause issues. Please submit a request to our team if you are having problems.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA created an article,

    My Control App/Theme changes won't save. What's happening?

    1. GLOSSARY & FAQ
    2. QUESTIONS & ANSWERS

    Nearly all saving issues in Singular are the result of a poor internet connection. Remember, Singular is fully cloud-based so repeated interruptions in internet or very low quality internet will di...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA created an article,

    My preview window is showing the wrong color. What do I do?

    1. GLOSSARY & FAQ
    2. QUESTIONS & ANSWERS

    If you are opening a previously opened theme/control app and the Preview Window is showing the wrong color, simply click on your Global Data overlay to "preview" the proper color settings.

    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA created an article,

    How can I manage a user in my account?

    1. GLOSSARY & FAQ
    2. QUESTIONS & ANSWERS

    Head over to the User Administration (https://app.singular.live/users/settings/useradmin) section.

    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA commented,
    1. SHARE
    2. SDI & NDI
    3. NDI Using Singular Recast

    Hi Midway Covenant Tech Team, The error message indicates that the cache folder is not defined, not accessible or locked. In such case, CEF will store cache data in the memory.When running multiple...

  • Singular Support USA created an article,

    Using the "Finance Show" Theme

    1. CONTROL
    2. GENERAL

    The Finance Show theme in the Business section of the Marketplace is designed to connect with your own personal Google Sheet's Google Finance data.  This theme needs values entered into the Global...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Singular Support USA created an article,

    Creating API Key for Singular Google Widgets

    1. CREATE
    2. WIDGETS

    Creating an API Key is necessary to use Singular Google Widgets such as the Google Sheets Widget. The following is a tutorial on how to create an API Key. 1. Create a Project Note Creating a new p...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Singular Support USA commented,
    1. SHARE
    2. SDI & NDI
    3. NDI Using Singular Recast

    Hi Jan, you'll need to add the option --disable-gpu to the command line:"C:\Program Files\SINGULAR.LIVE\Recast\cef-ndi\cef-ndi.exe" --width=1920 --height=1080 --fps=50 --group=Public --name=Singula...

  • Singular Support USA commented,
    1. SHARE
    2. SDI & NDI
    3. NDI Using Singular Recast

    Hi Jan, we recommend starting Singular Recast from the command line for your use case.1. Locate the installation folder for Singular Recast runtimecd C:\Program Files\SINGULAR.LIVE\Recast\cef-ndi2....